Return policy
Our goal is to ensure your utmost satisfaction. If for any reason you are not happy with your order, you may exercise your right to return part or all of the products you have purchased within 14 (14) days of the date of receipt. If the desired product is not available, you will be given a credit note to use on future purchases the validity of the credit note will be one month from the issue date. Only returning products that are in perfect condition will be accepted. Please note that shipment of the unwanted product is made by EKONT Courier at our company's charge. New product shipment is via EKONT Courier at customer charge. Returns can be done only by showing us the receipt of purchase
Please be absolutely sure before you make a purchase.
Defective product
In case you receive a defective or damaged product, our bookstore will make every effort to replace it with a similar or similar product without any extra cost to you. But you should inform us by e-mail at hippocrates@hippocrates.bg